Repairs and Maintenance

We are committed to providing safe, clean, and properly maintained homes to all our valued residents. The lack of repairs or delays in service are the main reasons tenants move from a rental property. Our 24-hour repair center protects your rental property around the clock and keeps residents happier, so they’ll stay for longer.

When your tenants have a repair concern or for after hour emergencies, they can call our 24/7 repair center, or they can choose to submit requests from their tenants’ portal. If the repair required is under $500 for a single item, we will handle it without bothering you. If the single item repair costs more than $500, we will contact you with details and ask for approval. Rest assured that if the situation is urgent, we will act quickly to remedy the situation and inform you of what steps we took and why.

11. Garage floor swept.

12. Lawn cut, cleaned, bark chips covering dirt, trees trimmed and not touching the property.

13. Combo smoke/CO detectors installed on walls in each bedroom, hallways, living areas, and near CO sources. No plug-in units.

14. Sliding door must have vertical blinds for privacy and security.

15. All light bulbs work inside and out.

16. Bathroom caulking must be fresh, clean, and free of any mildew.

17. All mechanical components are plugged in and working as designed to include HVAC, plumbing, electrical, appliances, water softeners, sprinkler systems, fans, gas fireplaces, water filtration systems, etc. Any item that is not operative will be replaced, repaired, or removed.

18. Safety railings are strong and secure.

19. Lastly, if you provide it you must maintain it. 

This list does cover every rent-ready item, but covers some of the more important, and often overlooked, items.